About ChicFind

ChicFind is an online pet store operated by chicfind LLC. We sell everyday pet products for cats and dogs — toys, beds, stairs, feeding products, water fountains, and home accessories — at shopchicfind.com.

We are a small online retailer and do not operate a walk-in storefront. Customer service and business correspondence use the address below.

Business information

chicfind LLC
75 E 3rd St, Suite 7
Sheridan, WY 82801
United States

Email: huhaihua@shopchicfind.com
Hours: Monday–Friday, 9:00 AM–6:00 PM EST
We usually reply within 24–48 business hours. You can also use our contact form.

Shipping

Shipping options, costs, and delivery estimates are shown at checkout based on your address. Fulfillment origin and timing can vary by product and destination. See our Shipping Policy.

Returns and product quality

Our 30-Day Product Quality Guarantee covers items that arrive damaged, defective, incorrect, or with missing parts. Change-of-mind-only returns are not accepted. See our Refund & Return Policy.

Questions

Start with the FAQ. Still need help? Email huhaihua@shopchicfind.com.