CONTACT US
Questions about sizing, orders or your pet's needs? Our team replies within 24 hours.
We would love to hear from you! Whether you have a question about our boutique pet collections, need assistance with your order, or just want to share some feedback, our dedicated support team is here to help.
đź’ˇ For a faster response, please check our FAQ page before reaching out.
đź“Ś CONTACT INFORMATION
• Email: huhaihua@shopchicfind.com
• Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (EST)
đź“ť ORDER INQUIRIES
If you are contacting us regarding an existing order, please include your Order Number (e.g., #1001) in the subject line or email body so we can assist you as quickly as possible.
We look forward to connecting with you and your furry friends! We typically respond to all inquiries within 24–48 hours on business days.
Before you write to us
You'll get a tracking link by email the moment your order ships. Most orders arrive within 3–5 business days.
Email us within 2 hours of ordering and we'll do our best to update it before it ships.
Try anything for 30 nights. If it's not right, contact us for a full refund.
Still have a question? Email hello@chicfind.com — we reply within 24 hours.